Terms & Conditions

  1. Quotes are valid until the valid date – please make payment on or before this date
  2. Bookings will only be confirmed after receipt of proof of full payment into bank account. Please use the correct reference number or we cannot allocate your payment to your quote!
  3. Orders cannot be cancelled if the products to make your order has been purchased, labels have been printed and artwork made.
  4. Although all care is taken, Kidz Cardz will not be held responsible for any injury or harm to any child / person whilst using our products
  5. Please ensure you send a high-resolution photo we will not be held responsible for bad quality prints due to a bad quality photo.
  6. Orders take 7 to 10 working days to complete once payment reflects and artwork approval. Delivery takes 2 – 4 working days depending on your location. Large Orders and orders placed in a time when the shop is receiving a high volume of orders can take up to 20 working days, rest assured that your order will be delivered before the Event date specified on the invoice/quote.
  7. Party Pack fillings are subject to stock availability; we have the right to replace an item of same value should the listed item be out of stock with our Suppliers.
  8. All Party boxes & Bags (filled or empty) will be sent flattened as it is too fragile for road freight! You would need to pack the sweets in the boxes we provide you if you ordered a party pack for the box. All Buckets will be packed and received filled.
  9. Our Delivery Fees are calculated for 1 box, or 1 Courier bag should your order be more than one box/Courier bag we have the right to charge you extra for delivery. If you are in an outlaying area and did not specify this, we can also charge extra for delivery. We deliver nationwide in South Africa only.
  10. We cannot remove our logo from our designs due to fraud. Our designs are copyrighted. It may not be sold, edited, or used commercially. Personal use ONLY!
  11. One Free Design per customer per product. Free design does not include the following (Photo editing, logo redesign or multiple designs it’s one free design per product. This excludes stickers) 
  12. The customer shall assume responsibility for all courier and transport costs.
  13. We will not be held responsible for any errors on Labels once the proof has been accepted and approved in writing.
  14. Proofs are considered a service and are a part of your order. Due to the time involved in personalizing the layout, it will only be started after your order is placed and paid.
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