TERMS AND CONDITIONS OF Kidz Cardz & Party Buckets

1. Bookings will only be confirmed after full payment reflects in our bank account. Please use the correct reference number or we cannot allocate your payment to your Invoice!
2. Should an order be cancelled after work has started, you will forfeit 50% of Invoice amount.
3. Although all care is taken, Kidz Cardz will not be held responsible for any injury or harm to any child / person whilst using our products.
4. Please ensure you send a high-resolution photo of the child/adult that needs to be printed on the items. We will not be held responsible for bad quality prints due to a bad quality photo.
5. Orders take 7 to 14 working days to complete once payment reflects and artwork approval. Delivery takes 2 – 4 working days depending on your location. Large Orders and orders placed in a time when the shop is receiving a high volume of orders can take up to 20 working days, rest assured that your order will be delivered before the Event date you specified.
6. Party Pack Filling and colour items are subject to stock availability; we have the right to replace an item of same value should the listed item be out of stock with our Suppliers.
7. All Party boxes and bags (filled or empty) will be sent flattened as it is too fragile for road freight! You would need to pack the sweets in the boxes we provide you if you ordered a party pack for the box. All Buckets will be packed and received filled.
8. We deliver nationwide in South Africa only.
9. Our designs are copyrighted. It may not be sold, edited, or used commercially. Personal use ONLY!
10. One Free Design per customer per product. Free design does not include the following: logo redesign or multiple designs.
11. IMPORTANT NOTICE: The Seller shall not be held liable for any errors in color, logo’s, spelling or any other errors and omissions whatsoever once the artwork has been approved. So please make sure that everything on the design is spelled correctly and that all the other information is accurate before you approve.
12. Proofs are considered a service and are a part of your order. Due to the time involved in personalizing the layout, it will only be started after your order is placed and paid.
13. Please let us know if you want insurance on your parcel. We cannot be held responsible for courier damages or stolen parcels.