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Please Take Note

I am a small, independently-run business, and each order I produce is carefully crafted with the utmost attention to detail. The prices quoted reflect not only my time and skill level but also the pride I take in my work. My goal is always to prioritize quality over quantity, ensuring every order receives my full dedication.

• Order Lead Times: All orders must be placed 2 to 4 weeks in advance, depending on the products ordered.
• No Walk-ins: For time management and safety reasons, I do not allow walk-ins. As I manage all aspects of the business myself—including preparation, production, planning, communication, and sourcing supplies—I am unfortunately not always available to meet clients in person or answer frequent phone calls.
• Business Hours: Inquiries will be responded to during business hours (08:00–17:00). Please note that we do not take calls after hours.
• Payment Terms: Full payment is required at least 3 weeks prior to the collection or delivery of your order.
• Rush Orders: Orders placed less than 2 weeks before the event date will incur a rush fee. Please contact me to confirm if I can accommodate your order.
• Minimum Order Quantities: We have a minimum order quantity of 10 items per product, except for t-shirts, hoodies, welcome posters, baby grows, banners, and birthday posters. Orders below the minimum quantity will be subject to a design fee.

Thank you for your understanding and for supporting a small business that pours heart and soul into every order.